Stop Receiving Messages
Last Updated: February 3, 2026
SMS Communication Preferences
Manage your text message preferences for Legacy Group communications. If you no longer wish to receive SMS messages from Legacy Group, you can opt out using any of the methods below. Your preference will be processed promptly to ensure compliance with your communication choices.
Opt-Out Methods Available
Legacy Group provides multiple convenient ways to unsubscribe from our SMS communications:
- Reply STOP to any text message you receive from us
- Reply HELP for additional assistance and information
- Contact our support team directly at [email protected]
- Call our customer service line at +1 (725) 861-3753
Processing and Confirmation Details
Upon submitting your opt-out request through any of the above methods, you will receive a confirmation message acknowledging your request. Please allow up to 24-48 hours for your opt-out preference to be fully processed across all our messaging systems. During this processing period, you may receive one final message confirming your successful removal from our SMS list.
Post Opt-Out Information
After successfully opting out, you will no longer receive promotional or informational text messages from Legacy Group. However, please note that you may still receive critical account-related communications if you maintain an active business relationship with us. These essential messages are necessary for service delivery and account management purposes.
Re-Subscription Options
Should you decide to resume receiving SMS communications from Legacy Group in the future, re-subscription options are available. You can re-enroll by contacting our support team using the methods listed above or through your account preferences on our website at legacysolv.com. Standard message and data rates may apply based on your mobile carrier's terms.
Additional Support Resources
For questions regarding your SMS preferences, technical issues, or general inquiries about Legacy Group services, our support team is ready to assist you:
- Email support available 24/7 at [email protected]
- Phone support during business hours at +1 (725) 861-3753
- Complete service information available at legacysolv.com
- Reply HELP to any previous message for immediate assistance