How We Handle Your Data

Last Updated: February 3, 2026

Welcome to Our Privacy Commitment

At Legacy Group, we believe your privacy deserves the highest level of protection and transparency. This policy explains how we collect, use, and safeguard your personal information when you interact with our services at legacysolv.com. We're committed to earning your trust through clear communication about our data practices.

SMS Communications and TCPA Consent

By providing your mobile phone number, you expressly consent to receive text messages from Legacy Group regarding our services, updates, and promotional offers. Message frequency may vary but will not exceed 4 messages per week. Standard message and data rates from your wireless carrier may apply to all SMS communications.

• Text STOP to cancel SMS messages at any time
• Text HELP for customer support assistance
• Carriers supported include major U.S. wireless providers
• We may send account-related messages even after you opt out of marketing communications

What Information We Collect

We gather various types of information to provide you with exceptional service and improve your experience with Legacy Group. Our data collection practices are designed to be minimal yet effective in serving your needs.

• Personal identifiers such as name, email address, and phone number
• Demographic information including age range and location
• Service preferences and communication choices
• Technical data from your device and browser interactions
• Feedback and correspondence you share with our team

Cookie Technology and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site performance. These small data files help us remember your preferences and provide personalized content during your visits.

• Essential cookies required for basic website functionality
• Analytics cookies to understand user behavior and improve our services
• Marketing cookies for targeted advertising and promotional content
• You can control cookie settings through your browser preferences

How We Use Your Information

Your data helps us deliver outstanding service while continuously improving our offerings. We use collected information thoughtfully and always in ways that benefit your experience with Legacy Group.

• Processing and fulfilling your service requests efficiently
• Sending important updates about your account or our services
• Personalizing your experience based on your preferences
• Conducting research to enhance our service quality
• Complying with legal requirements and protecting our business interests

California Consumer Privacy Act (CCPA) Rights

California residents have specific rights regarding their personal information under the CCPA. We respect these rights and provide clear mechanisms for exercising them without discrimination or retaliation.

• Right to know what personal information we collect and how it's used
• Right to delete personal information we have collected about you
• Right to opt-out of the sale of personal information (we do not sell personal data)
• Right to non-discrimination when exercising your privacy rights
• Contact us at [email protected] to exercise your CCPA rights

Protecting Young Users

Legacy Group takes children's privacy seriously and does not knowingly collect personal information from individuals under 13 years of age. Our services are designed for adult users who can make informed decisions about their data.

• We do not target marketing efforts toward children under 13
• Parents who believe we may have collected their child's information should contact us immediately
• We will promptly delete any verified child's personal information from our systems

Data Security Measures

Protecting your personal information is a top priority at Legacy Group. We implement robust security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

• Encryption of sensitive data during transmission and storage
• Regular security audits and vulnerability assessments
• Limited access to personal information on a need-to-know basis
• Employee training on data protection best practices
• Incident response procedures in case of security breaches

When We Share Information

We maintain strict standards for data sharing and only work with trusted partners who demonstrate strong privacy commitments. Your information is never sold to third parties for their independent marketing purposes.

• Service providers who help us deliver and improve our offerings
• Legal authorities when required by law or to protect our rights
• Business partners in connection with joint services or promotions
• Professional advisors such as attorneys and accountants
• Potential buyers in the event of a business merger or acquisition

International Data Transfers

As a Brazil-based company serving international clients, Legacy Group may transfer your personal information across borders to provide our services effectively. We ensure appropriate safeguards are in place for all international transfers.

• Data transfers comply with applicable international privacy laws
• We use standard contractual clauses and other approved transfer mechanisms
• Recipients of transferred data must maintain equivalent privacy protections

Your Privacy Choices

We believe you should have control over your personal information and how we communicate with you. Legacy Group provides multiple ways for you to manage your privacy preferences and data.

• Update your contact preferences through your account settings
• Opt-out of marketing communications via email unsubscribe links
• Request access to your personal information we maintain
• Ask us to correct inaccurate or incomplete data
• Request deletion of your personal information subject to legal requirements

Data Retention Practices

Legacy Group retains your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy. Our retention periods are based on business needs, legal requirements, and industry best practices.

• Active account information is retained while your account remains open
• Marketing data is kept until you opt-out or as required by law
• Financial records follow applicable legal retention requirements
• Technical logs and analytics data are typically retained for limited periods

Policy Updates and Changes

This privacy policy may be updated periodically to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes through appropriate channels and always post the most current version on our website.

• Material changes will be communicated via email or prominent website notice
• The effective date at the top of this policy indicates when it was last updated
• Continued use of our services after changes constitutes acceptance
• We encourage periodic review of this policy to stay informed

Contact Legacy Group

We welcome your questions, concerns, or requests regarding this privacy policy or our data handling practices. Our team is committed to addressing your privacy inquiries promptly and thoroughly.

• Email us at [email protected] for privacy-related questions
• Call us at +17258613753 during business hours
• Mail correspondence to: Legacy Group Solucoes LTDA
• Address: 7095 Avenida Tim Maia, Rio de Janeiro, RJ 22790669, Brazil
• CNPJ: 48973669000196
• We strive to respond to all inquiries within 30 days